Rexam shuts down two facilities
Clear plastics container company Rexam is scheduled to close two U.S. plastics plants early next year in North Carolina and Florida, letting …
Lone Star Circle of Care launches centralized call center
According to the Community Impact newspaper, Lone Star Circle of Care in central Texas has launched a centralized call center to provide …
Pentagon using call centers to check on injured veterans
According to the Oklahoma Journal Register, the Pentagon is employing a unique customer service solution to check up on veterans who were …
Electrical cord storage alternatives
The last thing you want to do is leave your extension cords all around the house and garage for your family to …
Call centers take advantage seniors’ unique skills
When patients place a call to a medical office, they anticipate speaking to someone who is professional, and proficient. But they also …
When Cutting Costs is Actually Losing You Money
The most-cited reason for outsourcing calls to an answering service or a virtual call center is probably cutting costs. Many businesses believe …
Do You Need Auto Shipping Insurance?
Chances are that your car is already covered by standard auto insurance, but if you are going to have a car moving …