Call Answering Services for Attorneys and Bail Bonds

Legal professionals are often bombarded with a high volume of incoming phone calls and emails. This is why many lawyers and attorneys hire skilled receptionists who are trained to answer, screen and transfer calls. Along with basic help desk services, receptionists can also schedule appointments, take messages and provide e-mail support.

Hiring a skilled receptionist can cost anywhere from $35,000 to $40,000 a year, a price tag that is exceptional high considering the current economy. If you need a receptionist to handle your daily calls but cannot afford the yearly salary, outsourcing a call center company is an ideal solution. Many call answering service companies hire qualified receptionists who specialize in the legal field and offer answering services tailored to specific practice requirements. These receptionists can offer customized call routing and scripting, enabling legal professionals to make an immediate and informed response to important calls. Receptionists can also function as virtual assistants by providing customer support services over the phone such as office directions, hours of operation and basic practice information.